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Want to send a package to your DCX team member overseas?

You may send directly to our base in the Philippines where the package will be received and sent to your team member.

  • We recommend FedEx and DHL for a seamless shipping experience. Please see the below address for shipping to the Philippines:

Delegate CX
Attn: Elle Santos
327 Carlos Mariano Street
San Jose, Santa Rita Pampanga 2002
Philippines, Ph #: +63 (923) 4130401

  • To facilitate Customs clearance, provide a detailed description of your commercial invoice and attach a packing list to your package.
  • Make sure that the declared value on the commercial invoice matches the indicated value on your Airway bill.
    If the declared value exceeds 1,000 USD we suggest splitting shipments into smaller parcels.
  • Ensure to share the following documents with the DCX Support team (support@delegatecx.com) to allow for troubleshooting if the need arises.
    - Copy of the commercial invoice
    - Tracking details
  • Courier costs for duties and taxes (if applicable) will be included in your upcoming invoice.
  • Looking for a low-cost alternative? Explore sea shipment options by visiting this link for more details. CLICK HERE